Dover Community Association

Welcome to our website for the Nanaimo Dover Community Association:   Feel free to contact us for any reason

Who to Call

​North Nanaimo

Community Response
The Vancouver Island Crisis Line 24-hour Crisis Line Service 1.888.494.3888

Island Health

Nanaimo Mental Health & Substance Use COR (Community Outreach Response):
 Mobile Crisis Response via Crisis Line 1.888.494.3888
 Homelessness Outreach Response via Team Cell 250.741.7645

Information on Safe Handling for Needles

Street Reach (Canadian Mental Health Association Mid-Island)

Poison Control 1.800.567.8911

Call 211
 Provides information and referral regarding community, government and social services in BC, 24 hours a day, 7 days a week, in over 100 languages
 Includes the Alcohol and Drug Information and Referral Service (ADIRS), the Problem Gambling Help Line, VictimLink BC, and the Youth Against Violence Line.


The Salvation Army New Hope Centre (Men’s Shelter) 250.714.1142

St.Peter’s Cold Weather Shelter – Winter Only (open until Mar 31, 2023) (Co-ed) 778.269.3212

Unitarian Shelter
(Co-ed Shelter) 250.754.3720

Tillicum Lelum Youth Safe House

Haven Society Transition House (Women Only) 250.756.2452
Samaritan Place
Women Only) 250.753.1474

Nanaimo City Hall|
For general inquiries about City services:
455 Wallace Street
Nanaimo, BC V9R 5J6

Updated: July 2023

Bylaw, Regulation & Community Safety

To Report (downtown core):
 Downtown parking issues
 Aggressive panhandling downtown
 Encampment activity downtown
 Security matters on downtown public property
 Downtown Bylaw matters (noise, unsightly, nuisance activities)
 Connecting individuals in need to services

Monday to Friday (8:00 am to 4:30 pm) Call 250.755.4422

Evenings and weekends Call 250.758.5222

To Report (outside of downtown core):
 Parking
 Traffic
 Noise
 Encampment activity
 Unsightly properties
 Nuisance properties

Monday to Friday (8:00 am to 4:30 pm)
Call 250.755.4422

Evenings and weekends: Call 250.758.5222

Uplands Walk Housing
Kayla Lilledahl, Director of Supportive Services
Call 250.618.4808

Victoria Main Administrative Office
Contact administration if you want to apply for housing, pay rent, connect with the management team or find out more information.
Call 250.385.2131

Public Works

If you find a discarded needle, call for proper disposal:
24 hours a day, 7 days a week
Call 250.758.5222

Nanaimo Fire Rescue
To Report:
 Burning complaints
 Burning permits
 Smoke alarm and carbon monoxide detector information  General fire safety information
24 hours a day, 7 days a week Call 250.753.7311


To report any suspicious activity or a crime after it has happened:
Non-Emergency Assistance (24 hours)
Call 250.754.2345

To report crimes in progress, fires, serious traffic accidents & medical emergencies: Call 911

Nanaimo Animal Control
To Report:
 Unlicensed dogs
 Dogs-at-large
 Care and standards
 Control of livestock

Monday to Friday (9:00 am to 5:00 pm)
Call 250.616.0233